DELIVERY INFORMATION

delivery-info

Your Order

  • Processing – your order is being made
  • Complete – your order is packed and waiting for collection
  • Dispatched – your order is in the hands of our courier and can be tracked using the tracking number

As our products are made especially for you there will be a lead time of 2 – 3 days processing. In busy periods our lead time may increase and you will be notified of this on our home page, but we advise that you order nice and early to ensure you receive your product in plenty of time. (We all know what it’s like to be sweating on a gift for someone who’s birthday is soon and we may have left it a little too late to order!) – We have an option for this too.

Orders due to be delivered in the UK will be shipped by our chosen couriers and require a signature upon delivery. If you miss a delivery please contact the courier company to re-arrange delivery.

Zone Charges

  • Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
  • Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
  • Northern Ireland – All Postcodes
  • Channel Islands – All Postcodes
  • Isle of White – All Postcodes
  • Isle of Man – All Postcodes

If you have requested via the courier company for your parcel to be delivered to a neighbour or left in a safe place, please note that this will be at your own risk and White Oak Laser will not be responsible for missing parcels.

We love the environment and actively work to be an eco-friendly business. In doing so, we recycle packaging where possible, this may include using previously used boxes and fillings.